Corrections, documentation questions, and permission requests all go through the form on this page. Messages are read by the editorial desk and routed to the page owner responsible for the chapter in question. Including the page name and the exact sentence makes a correction much easier to verify.
What to Send
For a correction, include the page name, the sentence as published, and what you observed instead. If the observation depends on a setting, include the instrument, the session template, and the value you used. A report that says "the imbalance section is wrong" cannot be checked; a report that says "on a chart with four ticks per row the diagonal comparison uses the row above rather than the row below" can be checked in minutes.
For a permissions question, describe the intended use and the pages involved. Short quotation with attribution is generally acceptable. Wholesale republication requires written permission, and the request should say which pages and which medium.
What We Cannot Do
We do not provide individual workspace support, remote configuration, or debugging of a specific installation. We do not distribute software or provide access to any platform. We do not comment on market direction, and we do not answer questions that ask for a recommendation. Those boundaries keep the publication independent and keep the editorial desk focused on documentation.
By Email or Post
Written correspondence can also be sent to the editorial address. Email is the faster route for corrections because it preserves the quoted text. Postal mail is appropriate for permissions that require a signed letter.
Email: contact@clusterviewmanual.org
Editorial office: ClusterView Manual — Editorial Office, 2140 Mission Street, Suite 610, San Francisco, CA 94110, United States
Office line: +1 (415) 555-0147
The office line is answered during Pacific business hours and is intended for written follow-up rather than configuration help. Messages left on the line are logged and routed the same way as form submissions.
Response Times
Corrections are usually acknowledged within three business days. Permissions requests can take longer because they may require a second review. If a message concerns a page that has recently changed, mention the revision line at the bottom of that page; it identifies which version you were reading.
We do not send marketing email and we do not add correspondents to a list. A reply to a message is a reply to that message, and nothing else.
Before You Write
Check the FAQ page first. Many configuration questions are answered there, including the common cases of mismatched sessions, changed row heights, and replay panels that do not follow the clock. If the answer is present but unclear, that is itself a useful correction, and we would like to hear about it.